DocRaptor Privacy Policy
Effective April 28th 2025
DownloadTable of Contents
General Information
Expected Behavior LLC and its wholly-owned subsidiary, DocRaptor LLC (referred to hereinafter as “Company”, “we”, “us” or “our”) maker of certain software products (namely “DocRaptor” and "Burndown”), is committed to protecting the privacy of those individuals who visit our websites and register to use our products and services. This policy describes our privacy practices and how we use and collect the personal information that you share with us when browsing our websites and/or registering for our products.
Information Gathering and Usage
We collect the e-mail addresses of those who communicate with us via e-mail, aggregate information on what pages consumers access or visit, and information volunteered by the consumer (such as survey information and/or site registrations). The information we collect is used to improve the content of our Web pages and the quality of our service. We seek to provide you with choices in how and when your personal information is shared, and as such, we will not share or sell your personal information to other organizations for commercial purposes, except to provide products or services you’ve requested, or when we have your permission. You may exercise your choice to have disclosure of personal data limited by contacting us at support@expectedbehavior.com.
Notwithstanding anything to the contrary, we may disclose your personal information under the following circumstances:
- Company may be required to disclose an individual’s personal information in response to a lawful request by public authorities, including to meet national security or law enforcement requirements or when your actions violate the Terms of Service.
- We may transfer information about you if Company or one of our products is acquired by or merged with another company. In this event, Company will notify you before information about you is transferred and becomes subject to a different privacy policy.
- To third party vendors and hosting partners to provide support services and the necessary hardware, software, networking, storage, and related technology necessary for the product or service you’ve purchased.
When you register for our products, DocRaptor and/or Burndown, we ask for information such as your name, email address, billing address, and credit card information. We use the collected information for the following general purposes: products and services provision, the provision of support services, billing, identification and authentication, services improvement, contact, marketing (as described below) and research. This information can be modified under the Account Settings menu within all of our products. Any of the accounts you create with us may be deleted by contacting us at support@expectedbehavior.com.
Changes To Your Personal Data
If you are a user of our websites or products, we retain your information for as long as your account is active or as needed to provide you services, subject to our storage requirements. We will retain and use your information as necessary to offer services, comply with our legal obligations, resolve disputes, and enforce our agreements. If you are a user of our products and would like an opportunity to update, correct or delete, your personal data, please contact us at support@expectedbehavior.com. We will respond to your request to access and/or removal within 30 days. If you are a resident of the European Union, Switzerland or the United Kingdom, and your personal information was submitted to us by another party, you may request access to, and the opportunity to update, correct or delete, such personal information, by contacting the business that provided your personal data to us. We reserve the right to take appropriate steps to authenticate an applicant’s identity, to charge an adequate fee before providing access and to deny requests, except as required by the EU-U.S. Data Privacy Framework, the UK Extension to the EU-U.S. DPF, and the Swiss-U.S. Data Privacy Framework.
Cookies
A cookie is a small amount of data, which often includes an anonymous unique identifier, that is sent to your browser from a web site’s computers and stored on your computer’s hard drive. Cookies are required to use many of our products and services. We use cookies to record current session information and to trigger automated account sign outs after a certain period of time has elapsed to protect you against others accidentally accessing your account contents. You may set your browser to notify you when cookies are sent or opt-out of cookies altogether, but note that some features of our products may not function correctly if cookies are disabled.
Remarketing
Company also uses 3rd party vendor re-marketing tracking cookies. This means we may continue to show ads to you across the internet if you’ve visited our website. As always we respect your privacy and are not collecting any identifiable information through the use of 3rd party remarketing systems. The third-party vendors we use will place cookies on web browsers in order to serve ads based on past visits to our website. Third party vendors use cookies to serve ads based on a user’s prior visits to your website. This allows us to make special offers and continue to market our services to those who have shown interest in our service.
You may opt out of cookies by visiting the sites of third-party remarketers. To obtain a list of third-party remarketers used by us, you may contact us at support@expectedbehavior.com. You may also be able to turn-off cookies by adjusting the appropriate settings in the browsers you use. In addition, you may be able to opt out of certain third-party vendor’s use of cookies by visiting the Network Advertising Initiative opt out page.
Use Of Your Identity For Marketing Purposes
You hereby grant to Company permission to identify you as a customer, to use your identity in connection with proposals to prospective customers, to hyperlink to your website's home page, to display your logo on our websites, and to otherwise refer to you in print or electronic form for marketing or reference purposes.
EU-U.S. Data Privacy Framework, the UK Extension to the EU-U.S. DPF, and the Swiss-U.S. Data Privacy Framework Compliance
Company complies with the EU-U.S. Data Privacy Framework (EU-U.S. DPF), the UK Extension to the EU-U.S. DPF, and the Swiss-U.S. Data Privacy Framework (Swiss-U.S. DPF) as set forth by the U.S. Department of Commerce. Company has certified to the U.S. Department of Commerce that it adheres to the EU-U.S. Data Privacy Framework Principles (EU-U.S. DPF Principles) with regard to the processing of personal data received from the European Union in reliance on the EU-U.S. DPF and from the United Kingdom (and Gibraltar) in reliance on the UK Extension to the EU-U.S. DPF. Company has certified to the U.S. Department of Commerce that it adheres to the Swiss-U.S. Data Privacy Framework Principles (Swiss-U.S. DPF Principles) with regard to the processing of personal data received from Switzerland in reliance on the Swiss-U.S. DPF. If there is any conflict between the terms in this privacy policy and the EU-U.S. DPF Principles and/or the Swiss-U.S. DPF Principles, the Principles shall govern. To learn more about the Data Privacy Framework (DPF) program, and to view our certification, please visit https://www.dataprivacyframework.gov/.
In compliance with the EU-U.S. Data Privacy Framework (EU-U.S. DPF), the UK Extension to the EU-U.S. DPF, and the Swiss-U.S. Data Privacy Framework (Swiss-U.S. DPF), Company commits to resolve complaints about our collection or use of your personal information transferred to the U.S. pursuant to the EU-U.S. DPF, the UK extension to the EU-U.S. DPF, and the Swiss-U.S. DPF. EU, UK, and Swiss individuals with inquiries or complaints should first contact Company at: support@expectedbehavior.com.
Company has further committed to refer unresolved DPF Principles-related complaints to a U.S.-based independent dispute resolution mechanism, BBB NATIONAL PROGRAMS. If you do not receive timely acknowledgment of your complaint, or if your complaint is not satisfactorily addressed, please visit https://www.bbbprograms.org/dpf-complaints for more information and to file a complaint. This service is provided free of charge to you.
If your DPF complaint cannot be resolved through the above channels, under certain conditions, you may invoke binding arbitration for some residual claims not resolved by other redress mechanisms. See https://www.dataprivacyframework.gov/s/article/ANNEX-I-introduction-dpf
Data Storage
Company uses third party vendors and hosting partners to provide the necessary hardware, software, networking, storage, and related technology required to run our products. Although Company owns the code, databases, and all rights to our applications, you retain all rights to your data. In cases of onward transfer to third parties of data from residents of the EU or Switzerland received pursuant to the EU-U.S. DPF, the UK Extension to the EU-U.S. DPF, and the Swiss-U.S. DPF, Company is potentially liable. DocRaptor lets you set how long we retain your data or any hosted documents. For users of the DocRaptor product, when you send document data to DocRaptor, we retain a copy of your input and output documents only until you have downloaded the document and the time you specify for data retention has expired. DocRaptor does NOT retain your original input or the generated document past the data retention period unless you explicitly use DocRaptor 's document debugging or document hosting services. While your document is on our servers, both the input and output are protected by strong encryption. For more details on this, please ask us or visit our DocRaptor Security and Privacy page.
Regulatory Body
Company is subject to the investigatory and enforcement powers of the U.S. Federal Trade Commission.
Changes To The Privacy Policy
Expected Behavior may periodically update this policy. We will notify you about significant changes in the way we treat personal information by sending a notice to the primary email address specified in your product account or by placing a prominent notice on our site.
Questions?
Any questions about this Privacy Policy should be sent to support@expectedbehavior.com
Effective October 4th 2023 to April 28th 2025
DownloadTable of Contents
General Information
Expected Behavior LLC, (referred to hereinafter as “Expected Behavior”, “we”, “us” or “our”) maker of certain software products (namely “DocRaptor” and "Burndown”), is committed to protecting the privacy of those individuals who visit our websites and register to use our products and services. This policy describes our privacy practices and how we use and collect the personal information that you share with us when browsing our websites and/or registering for our products.
Information Gathering and Usage
We collect the e-mail addresses of those who communicate with us via e-mail, aggregate information on what pages consumers access or visit, and information volunteered by the consumer (such as survey information and/or site registrations). The information we collect is used to improve the content of our Web pages and the quality of our service. We seek to provide you with choices in how and when your personal information is shared, and as such, we will not share or sell your personal information to other organizations for commercial purposes, except to provide products or services you’ve requested, or when we have your permission. You may exercise your choice to have disclosure of personal data limited by contacting us at support@expectedbehavior.com.
Notwithstanding anything to the contrary, we may disclose your personal information under the following circumstances:
- Expected Behavior may be required to disclose an individual’s personal information in response to a lawful request by public authorities, including to meet national security or law enforcement requirements or when your actions violate the Terms of Service.
- We may transfer information about you if Expected Behavior or one of our products is acquired by or merged with another company. In this event, Expected Behavior will notify you before information about you is transferred and becomes subject to a different privacy policy.
When you register for our products, DocRaptor and/or Burndown, we ask for information such as your name, email address, billing address, and credit card information. We use the collected information for the following general purposes: products and services provision, billing, identification and authentication, services improvement, contact, marketing (as described below) and research. This information can be modified under the Account Settings menu within all of our products. Any of the accounts you create with us may be deleted by contacting us at support@expectedbehavior.com.
Changes To Your Personal Data
If you are a user of our websites or products, we retain your information for as long as your account is active or as needed to provide you services, subject to our storage requirements. We will retain and use your information as necessary to offer services, comply with our legal obligations, resolve disputes, and enforce our agreements. If you are a user of our products and would like an opportunity to update, correct or delete, your personal data, please contact us at . We will respond to your request to access and/or removal within 30 days. If you are a resident of the European Union, Switzerland or the United Kingdom, and your personal information was submitted to us by another party, you may request access to, and the opportunity to update, correct or delete, such personal information, by contacting the business that provided your personal data to us. We reserve the right to take appropriate steps to authenticate an applicant’s identity, to charge an adequate fee before providing access and to deny requests, except as required by the EU-U.S. Data Privacy Framework, the UK Extension to the EU-U.S. DPF, and the Swiss-U.S. Data Privacy Framework.
Cookies
A cookie is a small amount of data, which often includes an anonymous unique identifier, that is sent to your browser from a web site’s computers and stored on your computer’s hard drive. Cookies are required to use many of our products and services. We use cookies to record current session information and to trigger automated account sign outs after a certain period of time has elapsed to protect you against others accidentally accessing your account contents. You may set your browser to notify you when cookies are sent or opt-out of cookies altogether, but note that some features of our products may not function correctly if cookies are disabled.
Remarketing
Expected Behavior also uses 3rd party vendor re-marketing tracking cookies. This means we may continue to show ads to you across the internet if you’ve visited our website. As always we respect your privacy and are not collecting any identifiable information through the use of 3rd party remarketing systems. The third-party vendors we use will place cookies on web browsers in order to serve ads based on past visits to our website. Third party vendors use cookies to serve ads based on a user’s prior visits to your website. This allows us to make special offers and continue to market our services to those who have shown interest in our service.
You may opt out of cookies by visiting the sites of third-party remarketers. To obtain a list of third-party remarketers used by us, you may contact us at support@expectedbehavior.com. You may also be able to turn-off cookies by adjusting the appropriate settings in the browsers you use. In addition, you may be able to opt out of certain third-party vendor’s use of cookies by visiting the Network Advertising Initiative opt out page.
Use Of Your Identity For Marketing Purposes
You hereby grant to Expected Behavior permission to identify you as a customer, to use your identity in connection with proposals to prospective customers, to hyperlink to your website's home page, to display your logo on our websites, and to otherwise refer to you in print or electronic form for marketing or reference purposes.
EU-U.S. Data Privacy Framework, the UK Extension to the EU-U.S. DPF, and the Swiss-U.S. Data Privacy Framework Compliance
Expected Behavior complies with the EU-U.S. Data Privacy Framework (EU-U.S. DPF), the UK Extension to the EU-U.S. DPF, and the Swiss-U.S. Data Privacy Framework (Swiss-U.S. DPF) as set forth by the U.S. Department of Commerce. Expected Behavior has certified to the U.S. Department of Commerce that it adheres to the EU-U.S. Data Privacy Framework Principles (EU-U.S. DPF Principles) with regard to the processing of personal data received from the European Union in reliance on the EU-U.S. DPF and from the United Kingdom (and Gibraltar) in reliance on the UK Extension to the EU-U.S. DPF. Expected Behavior has certified to the U.S. Department of Commerce that it adheres to the Swiss-U.S. Data Privacy Framework Principles (Swiss-U.S. DPF Principles) with regard to the processing of personal data received from Switzerland in reliance on the Swiss-U.S. DPF. If there is any conflict between the terms in this privacy policy and the EU-U.S. DPF Principles and/or the Swiss-U.S. DPF Principles, the Principles shall govern. To learn more about the Data Privacy Framework (DPF) program, and to view our certification, please visit https://www.dataprivacyframework.gov/.
In compliance with the EU-U.S. Data Privacy Framework (EU-U.S. DPF), the UK Extension to the EU-U.S. DPF, and the Swiss-U.S. Data Privacy Framework (Swiss-U.S. DPF), Expected Behavior commits to resolve complaints about our collection or use of your personal information transferred to the U.S. pursuant to the EU-U.S. DPF, the UK extension to the EU-U.S. DPF, and the Swiss-U.S. DPF. EU, UK, and Swiss individuals with inquiries or complaints should first contact Expected Behavior at: support@expectedbehavior.com.
Expected Behavior has further committed to refer unresolved DPF Principles-related complaints to a U.S.-based independent dispute resolution mechanism, BBB NATIONAL PROGRAMS. If you do not receive timely acknowledgment of your complaint, or if your complaint is not satisfactorily addressed, please visit https://www.bbbprograms.org/dpf-complaints for more information and to file a complaint. This service is provided free of charge to you.
If your DPF complaint cannot be resolved through the above channels, under certain conditions, you may invoke binding arbitration for some residual claims not resolved by other redress mechanisms. See https://www.dataprivacyframework.gov/s/article/ANNEX-I-introduction-dpf
Data Storage
Expected Behavior uses third party vendors and hosting partners to provide the necessary hardware, software, networking, storage, and related technology required to run our products. Although Expected Behavior owns the code, databases, and all rights to our applications, you retain all rights to your data. In cases of onward transfer to third parties of data from residents of the EU or Switzerland received pursuant to the EU-U.S. DPF, the UK Extension to the EU-U.S. DPF, and the Swiss-U.S. DPF, Expected Behavior is potentially liable.
DocRaptor lets you set how long we retain your data or any hosted documents. For users of the DocRaptor product, when you send document data to DocRaptor, we retain a copy of your input and output documents only until you have downloaded the document and the time you specify for data retention has expired. DocRaptor does NOT retain your original input or the generated document past the data retention period unless you explicitly use DocRaptor's document debugging or document hosting services. While your document is on our servers, both the input and output are protected by strong encryption. For more details on this, please ask us or visit our DocRaptor Security and Privacy page.
Regulatory Body
Expected Behavior is subject to the investigatory and enforcement powers of the U.S. Federal Trade Commission.
Changes To The Privacy Policy
Expected Behavior may periodically update this policy. We will notify you about significant changes in the way we treat personal information by sending a notice to the primary email address specified in your product account or by placing a prominent notice on our site.
Questions?
Any questions about this Privacy Policy should be sent to support@expectedbehavior.com
Effective October 4th 2023 to October 4th 2023
DownloadTable of Contents
General Information
Expected Behavior LLC, (referred to hereinafter as “Expected Behavior”, “we”, “us” or “our”) maker of certain software products (namely “DocRaptor” and "Burndown”), is committed to protecting the privacy of those individuals who visit our websites and register to use our products and services. This policy describes our privacy practices and how we use and collect the personal information that you share with us when browsing our websites and/or registering for our products.
Information Gathering and Usage
We collect the e-mail addresses of those who communicate with us via e-mail, aggregate information on what pages consumers access or visit, and information volunteered by the consumer (such as survey information and/or site registrations). The information we collect is used to improve the content of our Web pages and the quality of our service. We seek to provide you with choices in how and when your personal information is shared, and as such, we will not share or sell your personal information to other organizations for commercial purposes, except to provide products or services you’ve requested, or when we have your permission. You may exercise your choice to have disclosure of personal data limited by contacting us at support@expectedbehavior.com.
Notwithstanding anything to the contrary, we may disclose your personal information under the following circumstances:
- Expected Behavior may be required to disclose an individual’s personal information in response to a lawful request by public authorities, including to meet national security or law enforcement requirements or when your actions violate the Terms of Service.
- We may transfer information about you if Expected Behavior or one of our products is acquired by or merged with another company. In this event, Expected Behavior will notify you before information about you is transferred and becomes subject to a different privacy policy.
When you register for our products, DocRaptor and/or Burndown, we ask for information such as your name, email address, billing address, and credit card information. We use the collected information for the following general purposes: products and services provision, billing, identification and authentication, services improvement, contact, marketing (as described below) and research. This information can be modified under the Account Settings menu within all of our products. Any of the accounts you create with us may be deleted by contacting us at support@expectedbehavior.com.
Changes To Your Personal Data
If you are a user of our websites or products, we retain your information for as long as your account is active or as needed to provide you services, subject to our storage requirements. We will retain and use your information as necessary to offer services, comply with our legal obligations, resolve disputes, and enforce our agreements. If you are a user of our products and would like an opportunity to update, correct or delete, your personal data, please contact us at . We will respond to your request to access and/or removal within 30 days. If you are a resident of the European Union, Switzerland or the United Kingdom, and your personal information was submitted to us by another party, you may request access to, and the opportunity to update, correct or delete, such personal information, by contacting the business that provided your personal data to us. We reserve the right to take appropriate steps to authenticate an applicant’s identity, to charge an adequate fee before providing access and to deny requests, except as required by the EU-U.S. Data Privacy Framework, the UK Extension to the EU-U.S. DPF, and the Swiss-U.S. Data Privacy Framework.
Cookies
A cookie is a small amount of data, which often includes an anonymous unique identifier, that is sent to your browser from a web site’s computers and stored on your computer’s hard drive. Cookies are required to use many of our products and services. We use cookies to record current session information and to trigger automated account sign outs after a certain period of time has elapsed to protect you against others accidentally accessing your account contents. You may set your browser to notify you when cookies are sent or opt-out of cookies altogether, but note that some features of our products may not function correctly if cookies are disabled.
Remarketing
Expected Behavior also uses 3rd party vendor re-marketing tracking cookies. This means we may continue to show ads to you across the internet if you’ve visited our website. As always we respect your privacy and are not collecting any identifiable information through the use of 3rd party remarketing systems. The third-party vendors we use will place cookies on web browsers in order to serve ads based on past visits to our website. Third party vendors use cookies to serve ads based on a user’s prior visits to your website. This allows us to make special offers and continue to market our services to those who have shown interest in our service.
You may opt out of cookies by visiting the sites of third-party remarketers. To obtain a list of third-party remarketers used by us, you may contact us at . You may also be able to turn-off cookies by adjusting the appropriate settings in the browsers you use. In addition, you may be able to opt out of certain third-party vendor’s use of cookies by visiting the Network Advertising Initiative opt out page.
Use Of Your Identity For Marketing Purposes
You hereby grant to Expected Behavior permission to identify you as a customer, to use your identity in connection with proposals to prospective customers, to hyperlink to your website's home page, to display your logo on our websites, and to otherwise refer to you in print or electronic form for marketing or reference purposes.
EU-U.S. Data Privacy Framework, the UK Extension to the EU-U.S. DPF, and the Swiss-U.S. Data Privacy Framework Compliance
Expected Behavior complies with the EU-U.S. Data Privacy Framework (EU-U.S. DPF), the UK Extension to the EU-U.S. DPF, and the Swiss-U.S. Data Privacy Framework (Swiss-U.S. DPF) as set forth by the U.S. Department of Commerce. Expected Behavior has certified to the U.S. Department of Commerce that it adheres to the EU-U.S. Data Privacy Framework Principles (EU-U.S. DPF Principles) with regard to the processing of personal data received from the European Union in reliance on the EU-U.S. DPF and from the United Kingdom (and Gibraltar) in reliance on the UK Extension to the EU-U.S. DPF. Expected Behavior has certified to the U.S. Department of Commerce that it adheres to the Swiss-U.S. Data Privacy Framework Principles (Swiss-U.S. DPF Principles) with regard to the processing of personal data received from Switzerland in reliance on the Swiss-U.S. DPF. If there is any conflict between the terms in this privacy policy and the EU-U.S. DPF Principles and/or the Swiss-U.S. DPF Principles, the Principles shall govern. To learn more about the Data Privacy Framework (DPF) program, and to view our certification, please visit https://www.dataprivacyframework.gov/.
In compliance with the EU-U.S. Data Privacy Framework (EU-U.S. DPF), the UK Extension to the EU-U.S. DPF, and the Swiss-U.S. Data Privacy Framework (Swiss-U.S. DPF), Expected Behavior commits to resolve complaints about our collection or use of your personal information transferred to the U.S. pursuant to the EU-U.S. DPF, the UK extension to the EU-U.S. DPF, and the Swiss-U.S. DPF. EU, UK, and Swiss individuals with inquiries or complaints should first contact Expected Behavior at: support@expectedbehavior.com.
Expected Behavior has further committed to refer unresolved DPF Principles-related complaints to a U.S.-based independent dispute resolution mechanism, BBB NATIONAL PROGRAMS. If you do not receive timely acknowledgment of your complaint, or if your complaint is not satisfactorily addressed, please visit https://www.bbbprograms.org/dpf-complaints for more information and to file a complaint. This service is provided free of charge to you.
If your DPF complaint cannot be resolved through the above channels, under certain conditions, you may invoke binding arbitration for some residual claims not resolved by other redress mechanisms. See https://www.dataprivacyframework.gov/s/article/ANNEX-I-introduction-dpf
Data Storage
Expected Behavior uses third party vendors and hosting partners to provide the necessary hardware, software, networking, storage, and related technology required to run our products. Although Expected Behavior owns the code, databases, and all rights to our applications, you retain all rights to your data. In cases of onward transfer to third parties of data from residents of the EU or Switzerland received pursuant to the EU-U.S. DPF, the UK Extension to the EU-U.S. DPF, and the Swiss-U.S. DPF, Expected Behavior is potentially liable.
DocRaptor lets you set how long we retain your data or any hosted documents. For users of the DocRaptor product, when you send document data to DocRaptor, we retain a copy of your input and output documents only until you have downloaded the document and the time you specify for data retention has expired. DocRaptor does NOT retain your original input or the generated document past the data retention period unless you explicitly use DocRaptor's document debugging or document hosting services. While your document is on our servers, both the input and output are protected by strong encryption. For more details on this, please ask us or visit our DocRaptor Security and Privacy page.
Regulatory Body
Expected Behavior is subject to the investigatory and enforcement powers of the U.S. Federal Trade Commission.
Changes To The Privacy Policy
Expected Behavior may periodically update this policy. We will notify you about significant changes in the way we treat personal information by sending a notice to the primary email address specified in your product account or by placing a prominent notice on our site.
Questions?
Any questions about this Privacy Policy should be sent to support@expectedbehavior.com
Effective February 16th 2022 to October 4th 2023
DownloadTable of Contents
General Information
Expected Behavior LLC, (referred to hereinafter as “Expected Behavior”, “we”, “us” or “our”) maker of certain software products (namely “DocRaptor”, “Instrumental”, and “Gauges”), is committed to protecting the privacy of those individuals who visit our websites and register to use our products and services. This policy describes our privacy practices and how we use and collect the personal information that you share with us when browsing our websites and/or registering for our products.
Information Gathering and Usage
We collect the e-mail addresses of those who communicate with us via e-mail, aggregate information on what pages consumers access or visit, and information volunteered by the consumer (such as survey information and/or site registrations). The information we collect is used to improve the content of our Web pages and the quality of our service. We seek to provide you with choices in how and when your personal information is shared, and as such, we will not share or sell your personal information to other organizations for commercial purposes, except to provide products or services you’ve requested, or when we have your permission. You may exercise your choice to have disclosure of personal data limited by contacting us at support@expectedbehavior.com.
Notwithstanding anything to the contrary, we may disclose your personal information under the following circumstances:
- Expected Behavior may be required to disclose an individual’s personal information in response to a lawful request by public authorities, including to meet national security or law enforcement requirements or when your actions violate the Terms of Service.
- We may transfer information about you if Expected Behavior or one of our products is acquired by or merged with another company. In this event, Expected Behavior will notify you before information about you is transferred and becomes subject to a different privacy policy.
When you register for our products, DocRaptor, Instrumental, and/or Gauges, we ask for information such as your name, email address, billing address, and credit card information. We use the collected information for the following general purposes: products and services provision, billing, identification and authentication, services improvement, contact, marketing (as described below) and research. This information can be modified under the Account Settings menu within all of our products. Any of the accounts you create with us may be deleted by contacting us at support@expectedbehavior.com.
Changes To Your Personal Data
If you are a user of our websites or products, we retain your information for as long as your account is active or as needed to provide you services, subject to our storage requirements. We will retain and use your information as necessary to offer services, comply with our legal obligations, resolve disputes, and enforce our agreements. If you are a user of our products and would like an opportunity to update, correct or delete, your personal data, please contact us at . We will respond to your request to access and/or removal within 30 days. If you are a resident of the European Union, Switzerland or the United Kingdom, and your personal information was submitted to us by another party, you may request access to, and the opportunity to update, correct or delete, such personal information, by contacting the business that provided your personal data to us. We reserve the right to take appropriate steps to authenticate an applicant’s identity, to charge an adequate fee before providing access and to deny requests, except as required by the EU-US Privacy Shield Framework and the Swiss-U.S. Privacy Shield Framework.
Cookies
A cookie is a small amount of data, which often includes an anonymous unique identifier, that is sent to your browser from a web site’s computers and stored on your computer’s hard drive. Cookies are required to use many of our products and services. We use cookies to record current session information and to trigger automated account sign outs after a certain period of time has elapsed to protect you against others accidentally accessing your account contents. You may set your browser to notify you when cookies are sent or opt-out of cookies altogether, but note that some features of our products may not function correctly if cookies are disabled.
Remarketing
Expected Behavior also uses 3rd party vendor re-marketing tracking cookies. This means we may continue to show ads to you across the internet if you’ve visited our website. As always we respect your privacy and are not collecting any identifiable information through the use of 3rd party remarketing systems. The third-party vendors we use will place cookies on web browsers in order to serve ads based on past visits to our website. Third party vendors use cookies to serve ads based on a user’s prior visits to your website. This allows us to make special offers and continue to market our services to those who have shown interest in our service.
You may opt out of cookies by visiting the sites of third-party remarketers. To obtain a list of third-party remarketers used by us, you may contact us at . You may also be able to turn-off cookies by adjusting the appropriate settings in the browsers you use. In addition, you may be able to opt out of certain third-party vendor’s use of cookies by visiting the Network Advertising Initiative opt out page.
Use Of Your Identity For Marketing Purposes
You hereby grant to Expected Behavior permission to identify you as a customer, to use your identity in connection with proposals to prospective customers, to hyperlink to your website's home page, to display your logo on our websites, and to otherwise refer to you in print or electronic form for marketing or reference purposes.
EU-US And Swiss-US Privacy Shield COMPLIANCE
Expected Behavior complies with the EU-US Privacy Shield Framework and the Swiss-US Privacy Shield Framework, as set forth by the US Department of Commerce regarding the collection, use, and retention of personal information from European Union member countries, Switzerland and the United Kingdom. Expected Behavior has certified that it adheres to the EU-US and Swiss-US Privacy Shield Principles of Notice, Choice, Accountability for Onward Transfer, Security, Data Integrity and Purpose Limitation, Access, and Recourse, Enforcement and Liability. If there is any conflict between the policies in this privacy policy and the Privacy Shield Principles, the Privacy Shield Principles shall govern. To learn more about the Privacy Shield program, and to view our certification page, please visit https://www.privacyshield.gov/.
In compliance with the EU-US and Swiss-US Privacy Shield Principles, Expected Behavior commits to resolve complaints about your privacy and our collection or use of your personal information. Residents of the European Union, Switzerland or the United Kingdom with inquiries or complaints regarding this privacy policy should first contact Expected Behavior at: support@expectedbehavior.com.
Expected Behavior has further committed to refer unresolved privacy complaints under the Privacy Shield Principles to an independent dispute resolution mechanism, the BBB EU PRIVACY SHIELD, operated by BBB National Programs. If you do not receive timely acknowledgment of your complaint, or if your complaint is not satisfactorily addressed, please visit https://bbbprograms.org/privacy-shield-complaints/ for more information and to file a complaint. This service is provided free of charge to you.
If a privacy complaint is not resolved through these channels, under certain limited circumstances, a binding arbitration option may be available before a Privacy Shield Panel as a last resort.
Data Storage
Expected Behavior uses third party vendors and hosting partners to provide the necessary hardware, software, networking, storage, and related technology required to run our products. Although Expected Behavior owns the code, databases, and all rights to our applications, you retain all rights to your data. In cases of onward transfer to third parties of data from residents of the EU or Switzerland received pursuant to the EU-US Privacy Shield or Swiss-US Privacy Shield, Expected Behavior is potentially liable.
DocRaptor lets you set how long we retain your data or any hosted documents. For users of the DocRaptor product, when you send document data to DocRaptor, we retain a copy of your input and output documents only until you have downloaded the document and the time you specify for data retention has expired. DocRaptor does NOT retain your original input or the generated document past the data retention period unless you explicitly use DocRaptor's document debugging or document hosting services. While your document is on our servers, both the input and output are protected by strong encryption. For more details on this, please ask us for our DocRaptor Security Policies & Information Whitepaper.
Regulatory Body
Expected Behavior is subject to the investigatory and enforcement powers of the U.S. Federal Trade Commission.
Changes To The Privacy Policy
Expected Behavior may periodically update this policy. We will notify you about significant changes in the way we treat personal information by sending a notice to the primary email address specified in your product account or by placing a prominent notice on our site.
Questions?
Any questions about this Privacy Policy should be sent to support@expectedbehavior.com
Effective July 30th 2020 to February 16th 2022
DownloadTable of Contents
General Information
Expected Behavior LLC, (referred to hereinafter as “Expected Behavior”, “we”, “us” or “our”) maker of certain software products (namely “DocRaptor”, “Instrumental”, and “Gauges”), is committed to protecting the privacy of those individuals who visit our websites and register to use our products and services. This policy describes our privacy practices and how we use and collect the personal information that you share with us when browsing our websites and/or registering for our products.
Information Gathering and Usage
We collect the e-mail addresses of those who communicate with us via e-mail, aggregate information on what pages consumers access or visit, and information volunteered by the consumer (such as survey information and/or site registrations). The information we collect is used to improve the content of our Web pages and the quality of our service. We seek to provide you with choices in how and when your personal information is shared, and as such, we will not share or sell your personal information to other organizations for commercial purposes, except to provide products or services you’ve requested, or when we have your permission. You may exercise your choice to have disclosure of personal data limited by contacting us at support@expectedbehavior.com.
Notwithstanding anything to the contrary, we may disclose your personal information under the following circumstances:
- Expected Behavior may be required to disclose an individual’s personal information in response to a lawful request by public authorities, including to meet national security or law enforcement requirements or when your actions violate the Terms of Service.
- We may transfer information about you if Expected Behavior or one of our products is acquired by or merged with another company. In this event, Expected Behavior will notify you before information about you is transferred and becomes subject to a different privacy policy.
When you register for our products, DocRaptor, Instrumental, and/or Gauges, we ask for information such as your name, email address, billing address, and credit card information. We use the collected information for the following general purposes: products and services provision, billing, identification and authentication, services improvement, contact, marketing (as described below) and research. This information can be modified under the Account Settings menu within all of our products. Any of the accounts you create with us may be deleted by contacting us at support@expectedbehavior.com.
Changes To Your Personal Data
If you are a user of our websites or products, we retain your information for as long as your account is active or as needed to provide you services, subject to our storage requirements. We will retain and use your information as necessary to offer services, comply with our legal obligations, resolve disputes, and enforce our agreements. If you are a user of our products and would like an opportunity to update, correct or delete, your personal data, please contact us at . We will respond to your request to access and/or removal within 30 days. If you are a resident of the European Union, Switzerland or the United Kingdom, and your personal information was submitted to us by another party, you may request access to, and the opportunity to update, correct or delete, such personal information, by contacting the business that provided your personal data to us. We reserve the right to take appropriate steps to authenticate an applicant’s identity, to charge an adequate fee before providing access and to deny requests, except as required by the EU-US Privacy Shield Framework and the Swiss-U.S. Privacy Shield Framework.
Cookies
A cookie is a small amount of data, which often includes an anonymous unique identifier, that is sent to your browser from a web site’s computers and stored on your computer’s hard drive. Cookies are required to use many of our products and services. We use cookies to record current session information and to trigger automated account sign outs after a certain period of time has elapsed to protect you against others accidentally accessing your account contents. You may set your browser to notify you when cookies are sent or opt-out of cookies altogether, but note that some features of our products may not function correctly if cookies are disabled.
Remarketing
Expected Behavior also uses 3rd party vendor re-marketing tracking cookies. This means we may continue to show ads to you across the internet if you’ve visited our website. As always we respect your privacy and are not collecting any identifiable information through the use of 3rd party remarketing systems. The third-party vendors we use will place cookies on web browsers in order to serve ads based on past visits to our website. Third party vendors use cookies to serve ads based on a user’s prior visits to your website. This allows us to make special offers and continue to market our services to those who have shown interest in our service.
You may opt out of cookies by visiting the sites of third-party remarketers. To obtain a list of third-party remarketers used by us, you may contact us at . You may also be able to turn-off cookies by adjusting the appropriate settings in the browsers you use. In addition, you may be able to opt out of certain third-party vendor’s use of cookies by visiting the Network Advertising Initiative opt out page.
Use Of Your Identity For Marketing Purposes
You hereby grant to Expected Behavior permission to identify you as a customer, to use your identity in connection with proposals to prospective customers, to hyperlink to your website's home page, to display your logo on our websites, and to otherwise refer to you in print or electronic form for marketing or reference purposes.
EU-US And Swiss-US Privacy Shield COMPLIANCE
Expected Behavior complies with the EU-US Privacy Shield Framework and the Swiss-US Privacy Shield Framework, as set forth by the US Department of Commerce regarding the collection, use, and retention of personal information from European Union member countries, Switzerland and the United Kingdom. Expected Behavior has certified that it adheres to the EU-US and Swiss-US Privacy Shield Principles of Notice, Choice, Accountability for Onward Transfer, Security, Data Integrity and Purpose Limitation, Access, and Recourse, Enforcement and Liability. If there is any conflict between the policies in this privacy policy and the Privacy Shield Principles, the Privacy Shield Principles shall govern. To learn more about the Privacy Shield program, and to view our certification page, please visit https://www.privacyshield.gov/.
In compliance with the EU-US and Swiss-US Privacy Shield Principles, Expected Behavior commits to resolve complaints about your privacy and our collection or use of your personal information. Residents of the European Union, Switzerland or the United Kingdom with inquiries or complaints regarding this privacy policy should first contact Expected Behavior at: support@expectedbehavior.com.
Expected Behavior has further committed to refer unresolved privacy complaints under the EU-US Privacy Shield Principles to BBB EU PRIVACY SHIELD, a non-profit alternative dispute resolution provider located in the United States and operated by the Council of Better Business Bureaus. If you do not receive timely acknowledgment of your complaint, or if your complaint is not satisfactorily addressed, please visit http://www.bbb.org/EU-privacy-shield/for-eu-consumers/ for more information and to file a complaint.
If a privacy complaint is not resolved through these channels, under certain limited circumstances, a binding arbitration option may be available before a Privacy Shield Panel as a last resort.
Data Storage
Expected Behavior uses third party vendors and hosting partners to provide the necessary hardware, software, networking, storage, and related technology required to run our products. Although Expected Behavior owns the code, databases, and all rights to our applications, you retain all rights to your data. In cases of onward transfer to third parties of data from residents of the EU or Switzerland received pursuant to the EU-US Privacy Shield or Swiss-US Privacy Shield, Expected Behavior is potentially liable.
DocRaptor lets you set how long we retain your data or any hosted documents. For users of the DocRaptor product, when you send document data to DocRaptor, we retain a copy of your input and output documents only until you have downloaded the document and the time you specify for data retention has expired. DocRaptor does NOT retain your original input or the generated document past the data retention period unless you explicitly use DocRaptor's document debugging or document hosting services. While your document is on our servers, both the input and output are protected by strong encryption. For more details on this, please ask us for our DocRaptor Security Policies & Information Whitepaper.
Regulatory Body
Expected Behavior is subject to the investigatory and enforcement powers of the U.S. Federal Trade Commission.
Changes To The Privacy Policy
Expected Behavior may periodically update this policy. We will notify you about significant changes in the way we treat personal information by sending a notice to the primary email address specified in your product account or by placing a prominent notice on our site.
Questions?
Any questions about this Privacy Policy should be sent to support@expectedbehavior.com
Effective July 25th 2018 to July 30th 2020
DownloadSummary of changes
Adds GDPR compliance note and removes Gauges as an Expected Behavior product.
Table of Contents
General Information
Expected Behavior LLC, (referred to hereinafter as "Expected Behavior", "we", "us" or "our") maker of certain software products (namely "DocRaptor" and "Instrumental"), is committed to protecting the privacy of those individuals who visit our websites and register to use our products and services. This policy describes our privacy practices and how we use and collect the personal information that you share with us when browsing our websites and/or registering for our products.
Information Gathering and Usage
We collect the e-mail addresses of those who communicate with us via e-mail, aggregate information on what pages consumers access or visit, and information volunteered by the consumer (such as survey information and/or site registrations). The information we collect is used to improve the content of our Web pages and the quality of our service. We seek to provide you with choices in how and when your personal information is shared, and as such, we will not share or sell your personal information to other organizations for commercial purposes, except to provide products or services you've requested, or when we have your permission. You may exercise your choice to have disclosure of personal data limited by contacting us at support@expectedbehavior.com.
Notwithstanding anything to the contrary, we may disclose your personal information under the following circumstances:
- Expected Behavior may be required to disclose an individual's personal information in response to a lawful request by public authorities, including to meet national security or law enforcement requirements or when your actions violate the Terms of Service.
- We may transfer information about you if Expected Behavior or one of our products is acquired by or merged with another company. In this event, Expected Behavior will notify you before information about you is transferred and becomes subject to a different privacy policy.
When you register for our products, DocRaptor and/or Instrumental, we ask for information such as your name, email address, billing address, and credit card information. We use the collected information for the following general purposes: products and services provision, billing, identification and authentication, services improvement, contact, marketing (as described below) and research. This information can be modified under the Account Settings menu within all of our products. Any of the accounts you create with us may be deleted by contacting us at support@expectedbehavior.com.
Changes To Your Personal Data
If you are a user of our websites or products, we retain your information for as long as your account is active or as needed to provide you services, subject to our storage requirements. We will retain and use your information as necessary to offer services, comply with our legal obligations, resolve disputes, and enforce our agreements. If you are user of our products and would like an opportunity to update, correct or delete, your personal data, please contact us at support@expectedbehavior.com. We will respond to your request to access and/or removal within 30 days. If you are an EU person and your personal information was submitted to us by another party, you may request access to, and the opportunity to update, correct or delete, such personal information, by contacting the business that provided your personal data to us. We reserve the right to take appropriate steps to authenticate an applicant's identity, to charge an adequate fee before providing access and to deny requests, except as required by the EU-U.S. Privacy Shield Framework.
Cookies
A cookie is a small amount of data, which often includes an anonymous unique identifier, that is sent to your browser from a web site's computers and stored on your computer's hard drive. Cookies are required to use many of our products and services. We use cookies to record current session information and to trigger automated account sign outs after a certain period of time has elapsed to protect you against others accidentally accessing your account contents. You may set your browser to notify you when cookies are sent or opt-out of cookies altogether, but note that some features of our products may not function correctly if cookies are disabled.
Remarketing
Expected Behavior also uses 3rd party vendor re-marketing tracking cookies. This means we may continue to show ads to you across the Internet if you've visited our website. As always we respect your privacy and are not collecting any identifiable information through the use of 3rd party remarketing systems. The third-party vendors we use will place cookies on web browsers in order to serve ads based on past visits to our website. Third party vendors use cookies to serve ads based on a user's prior visits to your website. This allows us to make special offers and continue to market our services to those who have shown interest in our service.
You may opt out of cookies by visiting the sites of third-party remarketers. To obtain a list of third-party remarketers used by us, you may contact us at support@expectedbehavior.com. You may also be able to turn-off cookies by adjusting the appropriate settings in the browsers you use. In addition, you may be able to opt out of certain third-party vendor's use of cookies by visiting the Network Advertising Initiative opt out page.
Use Of Your Identity For Marketing Purposes
You hereby grant to Expected Behavior permission to identify you as a customer, to use your identity in connection with proposals to prospective customers, to hyperlink to your website's home page, to display your logo on our websites, and to otherwise refer to you in print or electronic form for marketing or reference purposes.
GDPR & EU-US Privacy Shield Compliance
Expected Behavior complies with GDPR. In addition, Expected Behavior complies with the EU-US Privacy Shield Framework as set forth by the US Department of Commerce regarding the collection, use, and retention of personal information from European Union member countries. Expected Behavior has certified that it adheres to the Privacy Shield Principles of Notice, Choice, Accountability for Onward Transfer, Security, Data Integrity and Purpose Limitation, Access, and Recourse, Enforcement and Liability. If there is any conflict between the policies in this privacy policy and the Privacy Shield Principles, the Privacy Shield Principles shall govern. To learn more about the Privacy Shield program, and to view our certification page, please visit www.privacyshield.gov.
In compliance with the EU-US Privacy Shield Principles, Expected Behavior commits to resolve complaints about your privacy and our collection or use of your personal information. European Union individuals with inquiries or complaints regarding this privacy policy should first contact Expected Behavior at: support@expectedbehavior.com.
Expected Behavior has further committed to refer unresolved privacy complaints under the EU-US Privacy Shield Principles BBB EU PRIVACY SHIELD, a non-profit alternative dispute resolution provider located in the United States and operated by the Council of Better Business Bureaus. If you do not receive timely acknowledgment of your complaint, or if your complaint is not satisfactorily addressed, please visit www.bbb.org/EU-privacy-shield/for-eu-consumers/ for more information and to file a complaint.
If a privacy complaint is not resolved through these channels, under certain limited circumstances, a binding arbitration option may be available before a Privacy Shield Panel as a last resort.
Data Storage
Expected Behavior uses third party vendors and hosting partners to provide the necessary hardware, software, networking, storage, and related technology required to run our products. Although Expected Behavior owns the code, databases, and all rights to our applications, you retain all rights to your data. In cases of onward transfer to third parties of data of EU individuals received pursuant to the EU-US Privacy Shield, Expected Behavior is potentially liable.
For users of the DocRaptor product, when you send document data to DocRaptor, we retain a copy of your input and output documents only until you have downloaded the document and the time you specify for data retention has expired. DocRaptor does NOT retain your original input or the generated document past the data retention period unless you explicitly use DocRaptor's document debugging service. While your document is on our servers, both the input and output are protected by strong encryption. For more details on this, please ask us for our DocRaptor Security Policies & Information Whitepaper.
Regulatory Body
Expected Behavior is subject to the investigatory and enforcement powers of the U.S. Federal Trade Commission.
Changes To The Privacy Policy
Expected Behavior may periodically update this policy. We will notify you about significant changes in the way we treat personal information by sending a notice to the primary email address specified in your product account or by placing a prominent notice on our site.
Effective May 23rd 2018 to July 25th 2018
DownloadTable of Contents
General Information
Expected Behavior LLC, (referred to hereinafter as "Expected Behavior", "we", "us" or "our") maker of certain software products (namely "DocRaptor", "Instrumental", and "Gauges"), is committed to protecting the privacy of those individuals who visit our websites and register to use our products and services. This policy describes our privacy practices and how we use and collect the personal information that you share with us when browsing our websites and/or registering for our products.
Information Gathering and Usage
We collect the e-mail addresses of those who communicate with us via e-mail, aggregate information on what pages consumers access or visit, and information volunteered by the consumer (such as survey information and/or site registrations). The information we collect is used to improve the content of our Web pages and the quality of our service. We seek to provide you with choices in how and when your personal information is shared, and as such, we will not share or sell your personal information to other organizations for commercial purposes, except to provide products or services you've requested, or when we have your permission. You may exercise your choice to have disclosure of personal data limited by contacting us at support@expectedbehavior.com.
Notwithstanding anything to the contrary, we may disclose your personal information under the following circumstances:
- Expected Behavior may be required to disclose an individual's personal information in response to a lawful request by public authorities, including to meet national security or law enforcement requirements or when your actions violate the Terms of Service.
- We may transfer information about you if Expected Behavior or one of our products is acquired by or merged with another company. In this event, Expected Behavior will notify you before information about you is transferred and becomes subject to a different privacy policy.
When you register for our products, DocRaptor, Instrumental, and/or Gauges, we ask for information such as your name, email address, billing address, and credit card information. We use the collected information for the following general purposes: products and services provision, billing, identification and authentication, services improvement, contact, marketing (as described below) and research. This information can be modified under the Account Settings menu within all of our products. Any of the accounts you create with us may be deleted by contacting us at support@expectedbehavior.com.
Changes To Your Personal Data
If you are a user of our websites or products, we retain your information for as long as your account is active or as needed to provide you services, subject to our storage requirements. We will retain and use your information as necessary to offer services, comply with our legal obligations, resolve disputes, and enforce our agreements. If you are user of our products and would like an opportunity to update, correct or delete, your personal data, please contact us at support@expectedbehavior.com. We will respond to your request to access and/or removal within 30 days. If you are an EU person and your personal information was submitted to us by another party, you may request access to, and the opportunity to update, correct or delete, such personal information, by contacting the business that provided your personal data to us. We reserve the right to take appropriate steps to authenticate an applicant's identity, to charge an adequate fee before providing access and to deny requests, except as required by the EU-U.S. Privacy Shield Framework.
Cookies
A cookie is a small amount of data, which often includes an anonymous unique identifier, that is sent to your browser from a web site's computers and stored on your computer's hard drive. Cookies are required to use many of our products and services. We use cookies to record current session information and to trigger automated account sign outs after a certain period of time has elapsed to protect you against others accidentally accessing your account contents. You may set your browser to notify you when cookies are sent or opt-out of cookies altogether, but note that some features of our products may not function correctly if cookies are disabled.
Remarketing
Expected Behavior also uses 3rd party vendor re-marketing tracking cookies. This means we may continue to show ads to you across the Internet if you've visited our website. As always we respect your privacy and are not collecting any identifiable information through the use of 3rd party remarketing systems. The third-party vendors we use will place cookies on web browsers in order to serve ads based on past visits to our website. Third party vendors use cookies to serve ads based on a user's prior visits to your website. This allows us to make special offers and continue to market our services to those who have shown interest in our service.
You may opt out of cookies by visiting the sites of third-party remarketers. To obtain a list of third-party remarketers used by us, you may contact us at support@expectedbehavior.com. You may also be able to turn-off cookies by adjusting the appropriate settings in the browsers you use. In addition, you may be able to opt out of certain third-party vendor's use of cookies by visiting the Network Advertising Initiative opt out page.
Use Of Your Identity For Marketing Purposes
You hereby grant to Expected Behavior permission to identify you as a customer, to use your identity in connection with proposals to prospective customers, to hyperlink to your website's home page, to display your logo on our websites, and to otherwise refer to you in print or electronic form for marketing or reference purposes.
EU-US Privacy Shield Compliance
Expected Behavior complies with the EU-US Privacy Shield Framework as set forth by the US Department of Commerce regarding the collection, use, and retention of personal information from European Union member countries. Expected Behavior has certified that it adheres to the Privacy Shield Principles of Notice, Choice, Accountability for Onward Transfer, Security, Data Integrity and Purpose Limitation, Access, and Recourse, Enforcement and Liability. If there is any conflict between the policies in this privacy policy and the Privacy Shield Principles, the Privacy Shield Principles shall govern. To learn more about the Privacy Shield program, and to view our certification page, please visit www.privacyshield.gov.
In compliance with the EU-US Privacy Shield Principles, Expected Behavior commits to resolve complaints about your privacy and our collection or use of your personal information. European Union individuals with inquiries or complaints regarding this privacy policy should first contact Expected Behavior at: support@expectedbehavior.com.
Expected Behavior has further committed to refer unresolved privacy complaints under the EU-US Privacy Shield Principles BBB EU PRIVACY SHIELD, a non-profit alternative dispute resolution provider located in the United States and operated by the Council of Better Business Bureaus. If you do not receive timely acknowledgment of your complaint, or if your complaint is not satisfactorily addressed, please visit www.bbb.org/EU-privacy-shield/for-eu-consumers/ for more information and to file a complaint.
If a privacy complaint is not resolved through these channels, under certain limited circumstances, a binding arbitration option may be available before a Privacy Shield Panel as a last resort.
Data Storage
Expected Behavior uses third party vendors and hosting partners to provide the necessary hardware, software, networking, storage, and related technology required to run our products. Although Expected Behavior owns the code, databases, and all rights to our applications, you retain all rights to your data. In cases of onward transfer to third parties of data of EU individuals received pursuant to the EU-US Privacy Shield, Expected Behavior is potentially liable.
For users of the DocRaptor product, when you send document data to DocRaptor, we retain a copy of your input and output documents only until you have downloaded the document and the time you specify for data retention has expired. DocRaptor does NOT retain your original input or the generated document past the data retention period unless you explicitly use DocRaptor's document debugging service. While your document is on our servers, both the input and output are protected by strong encryption. For more details on this, please ask us for our DocRaptor Security Policies & Information Whitepaper.
Regulatory Body
Expected Behavior is subject to the investigatory and enforcement powers of the U.S. Federal Trade Commission.
Changes To The Privacy Policy
Expected Behavior may periodically update this policy. We will notify you about significant changes in the way we treat personal information by sending a notice to the primary email address specified in your product account or by placing a prominent notice on our site.
DocRaptor Terms of Service
Effective May 14th 2025
DownloadTable of Contents
By using the DocRaptor.com website and its document creation functionality (the “Service”), or any services of DocRaptor LLC ("DocRaptor"), you are agreeing to be bound by the following terms and conditions (“Terms of Service”). IF YOU ARE ENTERING INTO THIS AGREEMENT ON BEHALF OF A COMPANY OR OTHER LEGAL ENTITY, YOU REPRESENT THAT YOU HAVE THE AUTHORITY TO BIND SUCH ENTITY, ITS AFFILIATES AND ALL USERS WHO ACCESS OUR SERVICES THROUGH YOUR ACCOUNT TO THESE TERMS AND CONDITIONS, IN WHICH CASE THE TERMS “YOU” OR “YOUR” SHALL REFER TO SUCH ENTITY, ITS AFFILIATES AND USERS ASSOCIATED WITH IT. IF YOU DO NOT HAVE SUCH AUTHORITY, OR IF YOU DO NOT AGREE WITH THESE TERMS AND CONDITIONS, YOU MUST NOT ACCEPT THIS AGREEMENT AND MAY NOT USE THE SERVICES.
DocRaptor reserves the right to update and change the Terms of Service from time to time without notice. Any new features that augment or enhance the current Service, including the release of new tools and resources, shall be subject to the Terms of Service. Continued use of the Service after any such changes shall constitute your consent to such changes. You can review the most current version of the Terms of Service at any time at: https://docraptor.com/tos.
Violation of any of the terms below will result in the termination of your Account.
A. Account Terms
-
- You must be 16 years or older to use this Service.
- You must be a human. Accounts registered by “bots” or other automated methods are not permitted.
- You must provide your legal full name, a valid email address, and any other information requested in order to complete the signup process.
- You are responsible for maintaining the security of your account, passwords, and links to any documents hosted by DocRaptor as a part of any document hosting services offered by DocRaptor. DocRaptor cannot prevent access to persons who obtain your account information, passwords, or links to hosted documents, and will not be liable for any loss or damage arising therefrom, and you agree to indemnify and hold DocRaptor harmless from the same.
- You are responsible for all activity that occurs under your account.
- One person or legal entity may not maintain more than one free account.
- In the event you use any document hosting functionality offered as a part of the Service, DocRaptor will have no liability
- You may not use the Service for any illegal or unauthorized purpose. You must not, in the use of the Service, violate any laws in your jurisdiction (including but not limited to copyright or trademark laws).
- Only the specific individuals for whom you have paid the required fees, if any, may use the Service.
- You agree to use the Service at your own risk.
B. Your Content
-
- Representation and Warranty of Ownership or Rights to Use. YOU REPRESENT AND WARRANT THAT (I) YOU OWN OR HAVE OBTAINED ALL NECESSARY PERMISSIONS, RIGHTS, AND RELEASES TO SUBMIT ALL CONTENT TO THE SERVICE, AND (II) YOUR CONTENT AND ITS USE IN THE SERVICE WILL NOT VIOLATE (A) ANY LAWS OR REGULATIONS, OR (B) ANY THIRD-PARTY INTELLECTUAL PROPERTY, PRIVACY, PUBLICITY OR OTHER RIGHTS. DOCRAPTOR ASSUMES NO RESPONSIBILITY OR LIABILITY FOR YOUR CONTENT, AND YOU ARE SOLELY RESPONSIBLE FOR YOUR CONTENT AND THE RESULTS OF SUBMITTING AND USING IT WITH THE SERVICE.
- Your Indemnity of DocRapor. You shall defend DocRaptor against any claim, demand, suit or proceeding made or brought against DocRaptor by a third party alleging that your Content, or your use of the Service in violation of this Agreement, infringes or misappropriates the intellectual property rights of a third party or violates applicable law, and shall indemnify DocRaptor for any damages finally awarded against, and for reasonable attorney’s fees incurred by, DocRaptor in connection with any such claim, demand, suit or proceeding.
C. DMCA Takedown Notices
-
D. API Terms
Customers may access their DocRaptor account data via an API (Application Program Interface). Any use of the API, including use of the API through a third-party product that accesses DocRaptor, is bound by these Terms of Service plus the following specific terms:
- You expressly understand and agree that DocRaptor shall not be liable for any direct, indirect, incidental, special, consequential or exemplary damages, including but not limited to, damages for loss of profits, goodwill, use, data or other intangible losses (even if DocRaptor has been advised of the possibility of such damages), resulting from your use of the API or third-party products that access data via the API.
- Abuse or excessively frequent requests to DocRaptor via the API may result in the temporary or permanent suspension of your account’s access to the API. DocRaptor, in its sole discretion, will determine abuse or excessive usage of the API.
E. Payment, Refunds, Upgrading and Downgrading Terms
- All paid plans must enter a valid credit card. Free accounts are not required to provide a credit card number.
- An upgrade from the free plan to any paying plan will result in you being billed.
- The Service is billed in advance on a monthly basis and is non-refundable. There will be no refunds or credits for partial months of service, upgrade/downgrade refunds, or refunds for months unused with an open account. In order to treat everyone equally, no exceptions will be made.
- All fees are exclusive of all taxes, levies, or duties imposed by taxing authorities, and you shall be responsible for payment of all such taxes, levies, or duties, excluding only United States (federal or state) taxes.
- For any upgrade or downgrade in plan level, your credit card that you provided will automatically be charged the new rate on your next billing cycle.
- Downgrading your Service may cause the loss of Content, features, or capacity of your Account. DocRaptor shall have no liability for such loss.
F. Cancellation and Termination
- You are solely responsible for properly canceling your account. An email or phone request to cancel your account is not considered cancellation. You can cancel your account at any time by clicking on the Account link in the global navigation bar at the top of the screen. The Account screen provides a simple no questions asked cancellation link.
- Upon cancellation of the Service, you will be billed for any overages and all other unpaid amounts then due.
- DocRaptor, in its sole discretion, has the right to suspend or terminate your account and refuse any and all current or future use of the Service, or any other DocRaptor service, for any reason at any time. Such termination of the Service will result in the deactivation or deletion of your Account or your access to your Account. DocRaptor reserves the right to refuse access to the Service to anyone for any reason at any time.
G. Modifications to the Service and Prices
- DocRaptor reserves the right at any time and from time to time to modify or discontinue, temporarily or permanently, the Service (or any part thereof) with or without notice.
- Any free use of the Service is intended to be temporary in nature, and DocRaptor may, at its sole discretion, limit your access to any free portions of the Service at any time and for any reason.
- Prices of all Services, including but not limited to monthly subscription plan fees to the Service, are subject to change upon 30 days notice from DocRaptor. Such notice may be provided at any time by posting the changes to the DocRaptor Site (https://docraptor.com/ or the Service itself.)
- DocRaptor shall not be liable to you or to any third party for any modification, price change, suspension or discontinuance of the Service.
H. DocRaptor Copyright and Content Ownership
The look and feel of the Service is copyright ©2010 DocRaptor LLC. All rights reserved. You may not duplicate, copy, or reuse any portion of the HTML/CSS, Javascript, or visual design elements or concepts without express written permission from DocRaptor.
I. Use of Identity for Marketing Purposes
You hereby grant to DocRaptor permission to identify you as a customer, to use your identity inconnection with proposals to prospective customers, to hyperlink to your website's home page,to display your logo on our websites, and to otherwise refer to you in print or electronic formfor marketing or reference purposes.
J. General Conditions
- Your use of the Service is at your sole risk. The service is provided on an “as is” and “as available” basis.
- Technical support is only provided to paying account holders. Support is only available in English.
- You understand that DocRaptor uses third party vendors and hosting partners to provide the necessary hardware, software, networking, storage, and related technology required to run the Service.
- You must not modify, adapt or hack the Service or modify another website so as to falsely imply that it is associated with the Service, DocRaptor, or any other DocRaptor service.
- You agree not to reproduce, duplicate, copy, sell, resell or exploit any portion of the Service, use of the Service, or access to the Service without the express written permission by DocRaptor.
- We may, but have no obligation to, remove Accounts posting Content that we determine in our sole discretion are unlawful, offensive, threatening, libelous, defamatory, pornographic, obscene or otherwise objectionable or violates any party’s intellectual property or these Terms of Service.
- Verbal, physical, written or other abuse (including threats of abuse or retribution) of any DocRaptor customer, employee, member, or officer will result in immediate account termination.
- You understand that the technical processing and transmission of the Service, including your Content, may be transferred unencrypted and involve (a) transmissions over various networks; and (b) changes to conform and adapt to technical requirements of connecting networks or devices.
- You must not upload, post, or transmit unsolicited email, SMSs, or “spam” messages.
- You must not transmit any worms or viruses or any code of a destructive nature.
- If your bandwidth usage significantly exceeds the average bandwidth usage (as determined solely by DocRaptor) of other DocRaptor customers, we reserve the right to immediately disable or throttle your account until you can reduce your bandwidth consumption.
- DocRaptor does not warrant that (i) the Service will meet your specific requirements, (ii) the Service will be uninterrupted, timely, secure, or error-free, (iii) the results that may be obtained from the use of the Service will be accurate or reliable, (iv) the quality of any products, services, information, or other material purchased or obtained by you through the Service will meet your expectations, and (v) any errors in the Service will be corrected.
- You expressly understand and agree that DocRaptor shall not be liable for any direct, indirect, incidental, special, consequential or exemplary damages, including but not limited to, damages for loss of profits, goodwill, use, data or other intangible losses (even if DocRaptor has been advised of the possibility of such damages), resulting from: (i) the use or the inability to use the Service; (ii) the cost of procurement of substitute goods and services resulting from any goods, data, information or services purchased or obtained or messages received or transactions entered into through or from the Service; (iii) unauthorized access to or alteration of your transmissions or data; (iv) statements or conduct of any third party on the Service; (v) or any other matter relating to the Service.
- The failure of DocRaptor to exercise or enforce any right or provision of the Terms of Service shall not constitute a waiver of such right or provision. The Terms of Service constitutes the entire agreement between you and DocRaptor and govern your use of the Service, superseding any prior agreements between you and DocRaptor (including, but not limited to, any prior versions of the Terms of Service). You agree that these Terms of Service and Your use of the Service are governed under Indiana law.
Effective July 30th 2020 to May 14th 2025
DownloadTable of Contents
By using the DocRaptor.com web site and its document creation functionality (the “Service”), or any services of Expected Behavior LLC (“Expected Behavior”), you are agreeing to be bound by the following terms and conditions (“Terms of Service”). IF YOU ARE ENTERING INTO THIS AGREEMENT ON BEHALF OF A COMPANY OR OTHER LEGAL ENTITY, YOU REPRESENT THAT YOU HAVE THE AUTHORITY TO BIND SUCH ENTITY, ITS AFFILIATES AND ALL USERS WHO ACCESS OUR SERVICES THROUGH YOUR ACCOUNT TO THESE TERMS AND CONDITIONS, IN WHICH CASE THE TERMS “YOU” OR “YOUR” SHALL REFER TO SUCH ENTITY, ITS AFFILIATES AND USERS ASSOCIATED WITH IT. IF YOU DO NOT HAVE SUCH AUTHORITY, OR IF YOU DO NOT AGREE WITH THESE TERMS AND CONDITIONS, YOU MUST NOT ACCEPT THIS AGREEMENT AND MAY NOT USE THE SERVICES.
Expected Behavior reserves the right to update and change the Terms of Service from time to time without notice. Any new features that augment or enhance the current Service, including the release of new tools and resources, shall be subject to the Terms of Service. Continued use of the Service after any such changes shall constitute your consent to such changes. You can review the most current version of the Terms of Service at any time at: https://docraptor.com/tos.
Violation of any of the terms below will result in the termination of your Account. While Expected Behavior prohibits such conduct and Content on the Service, you understand and agree that Expected Behavior cannot be responsible for the data posted on the Service (the "Content") and you nonetheless may be exposed to such materials. You agree to use the Service at your own risk.
A. Account Terms
- You must be 13 years or older to use this Service.
- You must be a human. Accounts registered by “bots” or other automated methods are not permitted.
- You must provide your legal full name, a valid email address, and any other information requested in order to complete the signup process.
- You are responsible for maintaining the security of your account, passwords, and links to any documents hosted by Expected Behavior as a part of any document hosting services offered by Expected Behavior. Expected Behavior cannot prevent access to persons who obtain your account information, passwords, or links to hosted documents, and will not be liable for any loss or damage arising therefrom, and you agree to indemnify and hold Expected Behavior harmless from the same.
- You are responsible for all activity that occurs under your account.
- One person or legal entity may not maintain more than one free account.
- In the event you use any document hosting functionality offered as a part of the Service, Expected Behavior will have no liability
- You may not use the Service for any illegal or unauthorized purpose. You must not, in the use of the Service, violate any laws in your jurisdiction (including but not limited to copyright or trademark laws).
B. API Terms
Customers may access their DocRaptor account data via an API (Application Program Interface). Any use of the API, including use of the API through a third-party product that accesses DocRaptor, is bound by these Terms of Service plus the following specific terms:
- You expressly understand and agree that Expected Behavior shall not be liable for any direct, indirect, incidental, special, consequential or exemplary damages, including but not limited to, damages for loss of profits, goodwill, use, data or other intangible losses (even if Expected Behavior has been advised of the possibility of such damages), resulting from your use of the API or third-party products that access data via the API.
- Abuse or excessively frequent requests to DocRaptor via the API may result in the temporary or permanent suspension of your account’s access to the API. Expected Behavior, in its sole discretion, will determine abuse or excessive usage of the API.
C. Payment, Refunds, Upgrading and Downgrading Terms
- All paid plans must enter a valid credit card. Free accounts are not required to provide a credit card number.
- An upgrade from the free plan to any paying plan will result in you being billed.
- The Service is billed in advance on a monthly basis and is non-refundable. There will be no refunds or credits for partial months of service, upgrade/downgrade refunds, or refunds for months unused with an open account. In order to treat everyone equally, no exceptions will be made.
- All fees are exclusive of all taxes, levies, or duties imposed by taxing authorities, and you shall be responsible for payment of all such taxes, levies, or duties, excluding only United States (federal or state) taxes.
- For any upgrade or downgrade in plan level, your credit card that you provided will automatically be charged the new rate on your next billing cycle.
- Downgrading your Service may cause the loss of Content, features, or capacity of your Account. Expected Behavior shall have no liability for such loss.
D. Cancellation and Termination
- You are solely responsible for properly canceling your account. An email or phone request to cancel your account is not considered cancellation. You can cancel your account at any time by clicking on the Account link in the global navigation bar at the top of the screen. The Account screen provides a simple no questions asked cancellation link.
- If you cancel the Service before the end of your current paid up month, your cancellation will take effect immediately and you will not be charged again.
- Expected Behavior, in its sole discretion, has the right to suspend or terminate your account and refuse any and all current or future use of the Service, or any other Expected Behavior service, for any reason at any time. Such termination of the Service will result in the deactivation or deletion of your Account or your access to your Account. Expected Behavior reserves the right to refuse access to the Service to anyone for any reason at any time.
E. Modifications to the Service and Prices
- Expected Behavior reserves the right at any time and from time to time to modify or discontinue, temporarily or permanently, the Service (or any part thereof) with or without notice.
- Any free use of the Service is intended to be temporary in nature, and Expected Behavior may, at its sole discretion, limit your access to any free portions of the Service at any time and for any reason.
- Prices of all Services, including but not limited to monthly subscription plan fees to the Service, are subject to change upon 30 days notice from Expected Behavior. Such notice may be provided at any time by posting the changes to the DocRaptor Site (https://docraptor.com/ or the Service itself.)
- Expected Behavior shall not be liable to you or to any third party for any modification, price change, suspension or discontinuance of the Service.
F. Copyright and Content Ownership
- We claim no intellectual property rights over the material you provide to the Service. Your profile and materials uploaded remain yours.
- You shall defend Expected Behavior against any claim, demand, suit or proceeding made or brought against Expected Behavior by a third party alleging that Your Content, or Your use of the Service in violation of this Agreement, infringes or misappropriates the intellectual property rights of a third party or violates applicable law, and shall indemnify Expected Behavior for any damages finally awarded against, and for reasonable attorney’s fees incurred by, Expected Behavior in connection with any such claim, demand, suit or proceeding; provided, that Expected Behavior (a) promptly gives You written notice of the claim, demand, suit or proceeding; (b) gives You sole control of the defense and settlement of the claim, demand, suit or proceeding (provided that You may not settle any claim, demand, suit or proceeding unless the settlement unconditionally releases Expected Behavior of all liability); and (c) provides to You all reasonable assistance, at Your expense.
- The look and feel of the Service is copyright ©2010 Expected Behavior LLC. All rights reserved. You may not duplicate, copy, or reuse any portion of the HTML/CSS, Javascript, or visual design elements or concepts without express written permission from Expected Behavior.
G. General Conditions
- Your use of the Service is at your sole risk. The service is provided on an “as is” and “as available” basis.
- Technical support is only provided to paying account holders. Support is only available in English.
- You understand that Expected Behavior uses third party vendors and hosting partners to provide the necessary hardware, software, networking, storage, and related technology required to run the Service.
- You must not modify, adapt or hack the Service or modify another website so as to falsely imply that it is associated with the Service, Expected Behavior, or any other Expected Behavior service.
- You agree not to reproduce, duplicate, copy, sell, resell or exploit any portion of the Service, use of the Service, or access to the Service without the express written permission by Expected Behavior.
- We may, but have no obligation to, remove Accounts posting Content that we determine in our sole discretion are unlawful, offensive, threatening, libelous, defamatory, pornographic, obscene or otherwise objectionable or violates any party’s intellectual property or these Terms of Service.
- Verbal, physical, written or other abuse (including threats of abuse or retribution) of any Expected Behavior customer, employee, member, or officer will result in immediate account termination.
- You understand that the technical processing and transmission of the Service, including your Content, may be transferred unencrypted and involve (a) transmissions over various networks; and (b) changes to conform and adapt to technical requirements of connecting networks or devices.
- You must not upload, post, or transmit unsolicited email, SMSs, or “spam” messages.
- You must not transmit any worms or viruses or any code of a destructive nature.
- If your bandwidth usage significantly exceeds the average bandwidth usage (as determined solely by Expected Behavior) of other DocRaptor customers, we reserve the right to immediately disable or throttle your account until you can reduce your bandwidth consumption.
- Expected Behavior does not warrant that (i) the Service will meet your specific requirements, (ii) the Service will be uninterrupted, timely, secure, or error-free, (iii) the results that may be obtained from the use of the Service will be accurate or reliable, (iv) the quality of any products, services, information, or other material purchased or obtained by you through the Service will meet your expectations, and (v) any errors in the Service will be corrected.
- You expressly understand and agree that Expected Behavior shall not be liable for any direct, indirect, incidental, special, consequential or exemplary damages, including but not limited to, damages for loss of profits, goodwill, use, data or other intangible losses (even if Expected Behavior has been advised of the possibility of such damages), resulting from: (i) the use or the inability to use the Service; (ii) the cost of procurement of substitute goods and services resulting from any goods, data, information or services purchased or obtained or messages received or transactions entered into through or from the Service; (iii) unauthorized access to or alteration of your transmissions or data; (iv) statements or conduct of any third party on the Service; (v) or any other matter relating to the Service.
- The failure of Expected Behavior to exercise or enforce any right or provision of the Terms of Service shall not constitute a waiver of such right or provision. The Terms of Service constitutes the entire agreement between you and Expected Behavior and govern your use of the Service, superseding any prior agreements between you and Expected Behavior (including, but not limited to, any prior versions of the Terms of Service). You agree that these Terms of Service and Your use of the Service are governed under Indiana law.
Effective May 23rd 2018 to July 30th 2020
DownloadTable of Contents
By using the DocRaptor.com web site (“Service”), or any services of Expected Behavior LLC (“Expected Behavior”), you are agreeing to be bound by the following terms and conditions (“Terms of Service”). IF YOU ARE ENTERING INTO THIS AGREEMENT ON BEHALF OF A COMPANY OR OTHER LEGAL ENTITY, YOU REPRESENT THAT YOU HAVE THE AUTHORITY TO BIND SUCH ENTITY, ITS AFFILIATES AND ALL USERS WHO ACCESS OUR SERVICES THROUGH YOUR ACCOUNT TO THESE TERMS AND CONDITIONS, IN WHICH CASE THE TERMS “YOU” OR “YOUR” SHALL REFER TO SUCH ENTITY, ITS AFFILIATES AND USERS ASSOCIATED WITH IT. IF YOU DO NOT HAVE SUCH AUTHORITY, OR IF YOU DO NOT AGREE WITH THESE TERMS AND CONDITIONS, YOU MUST NOT ACCEPT THIS AGREEMENT AND MAY NOT USE THE SERVICES.
Expected Behavior reserves the right to update and change the Terms of Service from time to time without notice. Any new features that augment or enhance the current Service, including the release of new tools and resources, shall be subject to the Terms of Service. Continued use of the Service after any such changes shall constitute your consent to such changes. You can review the most current version of the Terms of Service at any time at: https://docraptor.com/tos.
Violation of any of the terms below will result in the termination of your Account. While Expected Behavior prohibits such conduct and Content on the Service, you understand and agree that Expected Behavior cannot be responsible for the data posted on the Service (the "Content") and you nonetheless may be exposed to such materials. You agree to use the Service at your own risk.
A. Account Terms
- You must be 13 years or older to use this Service.
- You must be a human. Accounts registered by “bots” or other automated methods are not permitted.
- You must provide your legal full name, a valid email address, and any other information requested in order to complete the signup process.
- You are responsible for maintaining the security of your account and password. Expected Behavior cannot and will not be liable for any loss or damage from your failure to comply with this security obligation.
- You are responsible for all activity that occurs under your account.
- One person or legal entity may not maintain more than one free account.
- You may not use the Service for any illegal or unauthorized purpose. You must not, in the use of the Service, violate any laws in your jurisdiction (including but not limited to copyright or trademark laws).
B. API Terms
Customers may access their DocRaptor account data via an API (Application Program Interface). Any use of the API, including use of the API through a third-party product that accesses DocRaptor, is bound by these Terms of Service plus the following specific terms:
- You expressly understand and agree that Expected Behavior shall not be liable for any direct, indirect, incidental, special, consequential or exemplary damages, including but not limited to, damages for loss of profits, goodwill, use, data or other intangible losses (even if Expected Behavior has been advised of the possibility of such damages), resulting from your use of the API or third-party products that access data via the API.
- Abuse or excessively frequent requests to DocRaptor via the API may result in the temporary or permanent suspension of your account’s access to the API. Expected Behavior, in its sole discretion, will determine abuse or excessive usage of the API.
C. Payment, Refunds, Upgrading and Downgrading Terms
- All paid plans must enter a valid credit card. Free accounts are not required to provide a credit card number.
- An upgrade from the free plan to any paying plan will result in you being billed.
- The Service is billed in advance on a monthly basis and is non-refundable. There will be no refunds or credits for partial months of service, upgrade/downgrade refunds, or refunds for months unused with an open account. In order to treat everyone equally, no exceptions will be made.
- All fees are exclusive of all taxes, levies, or duties imposed by taxing authorities, and you shall be responsible for payment of all such taxes, levies, or duties, excluding only United States (federal or state) taxes.
- For any upgrade or downgrade in plan level, your credit card that you provided will automatically be charged the new rate on your next billing cycle.
- Downgrading your Service may cause the loss of Content, features, or capacity of your Account. Expected Behavior shall have no liability for such loss.
D. Cancellation and Termination
- You are solely responsible for properly canceling your account. An email or phone request to cancel your account is not considered cancellation. You can cancel your account at any time by clicking on the Account link in the global navigation bar at the top of the screen. The Account screen provides a simple no questions asked cancellation link.
- If you cancel the Service before the end of your current paid up month, your cancellation will take effect immediately and you will not be charged again.
- Expected Behavior, in its sole discretion, has the right to suspend or terminate your account and refuse any and all current or future use of the Service, or any other Expected Behavior service, for any reason at any time. Such termination of the Service will result in the deactivation or deletion of your Account or your access to your Account. Expected Behavior reserves the right to refuse access to the Service to anyone for any reason at any time.
E. Modifications to the Service and Prices
- Expected Behavior reserves the right at any time and from time to time to modify or discontinue, temporarily or permanently, the Service (or any part thereof) with or without notice.
- Any free use of the Service is intended to be temporary in nature, and Expected Behavior may, at its sole discretion, limit your access to any free portions of the Service at any time and for any reason.
- Prices of all Services, including but not limited to monthly subscription plan fees to the Service, are subject to change upon 30 days notice from Expected Behavior. Such notice may be provided at any time by posting the changes to the DocRaptor Site (https://docraptor.com/ or the Service itself.)
- Expected Behavior shall not be liable to you or to any third party for any modification, price change, suspension or discontinuance of the Service.
F. Copyright and Content Ownership
- We claim no intellectual property rights over the material you provide to the Service. Your profile and materials uploaded remain yours.
- You shall defend Expected Behavior against any claim, demand, suit or proceeding made or brought against Expected Behavior by a third party alleging that Your Content, or Your use of the Service in violation of this Agreement, infringes or misappropriates the intellectual property rights of a third party or violates applicable law, and shall indemnify Expected Behavior for any damages finally awarded against, and for reasonable attorney’s fees incurred by, Expected Behavior in connection with any such claim, demand, suit or proceeding; provided, that Expected Behavior (a) promptly gives You written notice of the claim, demand, suit or proceeding; (b) gives You sole control of the defense and settlement of the claim, demand, suit or proceeding (provided that You may not settle any claim, demand, suit or proceeding unless the settlement unconditionally releases Expected Behavior of all liability); and (c) provides to You all reasonable assistance, at Your expense.
- The look and feel of the Service is copyright ©2010 Expected Behavior LLC. All rights reserved. You may not duplicate, copy, or reuse any portion of the HTML/CSS, Javascript, or visual design elements or concepts without express written permission from Expected Behavior.
G. General Conditions
- Your use of the Service is at your sole risk. The service is provided on an “as is” and “as available” basis.
- Technical support is only provided to paying account holders. Support is only available in English.
- You understand that Expected Behavior uses third party vendors and hosting partners to provide the necessary hardware, software, networking, storage, and related technology required to run the Service.
- You must not modify, adapt or hack the Service or modify another website so as to falsely imply that it is associated with the Service, Expected Behavior, or any other Expected Behavior service.
- You agree not to reproduce, duplicate, copy, sell, resell or exploit any portion of the Service, use of the Service, or access to the Service without the express written permission by Expected Behavior.
- We may, but have no obligation to, remove Accounts posting Content that we determine in our sole discretion are unlawful, offensive, threatening, libelous, defamatory, pornographic, obscene or otherwise objectionable or violates any party’s intellectual property or these Terms of Service.
- Verbal, physical, written or other abuse (including threats of abuse or retribution) of any Expected Behavior customer, employee, member, or officer will result in immediate account termination.
- You understand that the technical processing and transmission of the Service, including your Content, may be transferred unencrypted and involve (a) transmissions over various networks; and (b) changes to conform and adapt to technical requirements of connecting networks or devices.
- You must not upload, post, or transmit unsolicited email, SMSs, or “spam” messages.
- You must not transmit any worms or viruses or any code of a destructive nature.
- If your bandwidth usage significantly exceeds the average bandwidth usage (as determined solely by Expected Behavior) of other DocRaptor customers, we reserve the right to immediately disable or throttle your account until you can reduce your bandwidth consumption.
- Expected Behavior does not warrant that (i) the Service will meet your specific requirements, (ii) the Service will be uninterrupted, timely, secure, or error-free, (iii) the results that may be obtained from the use of the Service will be accurate or reliable, (iv) the quality of any products, services, information, or other material purchased or obtained by you through the Service will meet your expectations, and (v) any errors in the Service will be corrected.
- You expressly understand and agree that Expected Behavior shall not be liable for any direct, indirect, incidental, special, consequential or exemplary damages, including but not limited to, damages for loss of profits, goodwill, use, data or other intangible losses (even if Expected Behavior has been advised of the possibility of such damages), resulting from: (i) the use or the inability to use the Service; (ii) the cost of procurement of substitute goods and services resulting from any goods, data, information or services purchased or obtained or messages received or transactions entered into through or from the Service; (iii) unauthorized access to or alteration of your transmissions or data; (iv) statements or conduct of any third party on the Service; (v) or any other matter relating to the Service.
- The failure of Expected Behavior to exercise or enforce any right or provision of the Terms of Service shall not constitute a waiver of such right or provision. The Terms of Service constitutes the entire agreement between you and Expected Behavior and govern your use of the Service, superseding any prior agreements between you and Expected Behavior (including, but not limited to, any prior versions of the Terms of Service). You agree that these Terms of Service and Your use of the Service are governed under Indiana law.